We’ll say it again…we’re dedicated to making sure your training experience is everything you expect it to be and more. Our curriculum and instructors are second-to-none when it comes to Blackbaud product knowledge and nonprofit expertise, and we make both very accessible to you through instructor-led training. You can interact with our instructors via interactive online classes, regional classes, sessions on strategy and best practices, and personalized custom trainings. No one else offers you more options for instructor-led training from experienced Blackbaud educational consultants. As soon as you complete a class, you’ll be ready to put new skills to work!

Instructor–led curriculum offers unique opportunities to:

• Exchange ideas and network with other Blackbaud software users – You’ll learn alongside peers and hear how others are using their Blackbaud products
• Leverage a user-friendly training format – Our courseware is filled with examples and designed with hands-on lab exercises so you can practice as you learn
• Access interactive online training technology and quality training facilities – Benefit from high-tech computer projection equipment, computer workstations, and the latest in online training tools .

During all of our classes, we provide opportunities for you to exchange ideas and gain insight from your peers, many of whom face similar challenges, while you learn from experienced Blackbaud educational consultants. By the end of each class, you’ll have seen and practiced skills that you can implement the same day to enhance your productivity.

Distance Learning (Online Classroom)

Simply put, Distance Learning is online classroom training. You can attend classes online that are instructor-led and use the latest interactive technologies. Our online classes offer all the benefits of traditional classroom training, but with greater flexibility — you’ll have more curriculum to chose from, and you can save time and money by staying at your own desk.

After logging into the training, you’ll see a list of participants and a class agenda. The instructor will lead you through a series of slides and will use other tools such as whiteboards, surveys, and web safaris to instruct you on the selected topic. To participate, all you need is a web browser, a PC headset, and a few hours to get information you can put to use immediately! Classes generally last two to five hours and cover a range of topics, including module- and task-specific functionality. Unless otherwise noted, all classes are taught based on the latest release of the software and require access to the sample database to complete practice exercises.

Online training also features live application sharing. This means instructors can launch a program such as The Raiser's Edge on their computers while you view the program at your location. The instructor can also turn control of the application over to class participants. This allows you to use a program during the class, even if it is not installed on your computer!

Classroom Training

Join us at any of our more than 50 locations across the United States and Canada, including our training facility in Charleston, South Carolina. You’ll benefit from high-tech computer projection equipment that allows everyone to view step-by-step demonstrations of software features while you use a computer workstation for hands-on training.

Our classroom training offers a full-day agenda. Classes run 9:00 a.m. to 5:00 p.m. with a one-hour break for you to get lunch or attend to business. The dress code is casual.

Personalized Training

Got a need for one-on-one training that’s tailored to your needs or the needs of your staff? We’ll come to you! We can deliver custom online training for an individual, or we can build a curriculum for your entire staff and train them at your location. It’s a cost-effective way to train several users at once.
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Ask Your Educational Consultant

Blackbaud Learn subscribers will benefit from exclusive access to our monthly town hall meetings, or “Ask Your Educational Consultant” sessions, on the third Friday of every month. The topics of these Q&A sessions change continuously so we can deliver exactly the content you need today. Each session is about one hour – simply call in through Microsoft Live Meeting.
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